Privacy Policy

We may collect:

• Identity and contact data: name, username, email, date of birth, and avatar preferences.
• Account and profile data: display name, team/squad details, and settings.
• Transaction data: deposits, withdrawals, stakes, prizes, coin purchases, and payment references.
• Gameplay data: entries, picks, challenge participation, scores, rankings, and device/session metadata needed for integrity.
• Technical data: IP address, device type, browser, approximate location derived from network data, and logs.
• Support communications: messages you send to support and related case records.

• Create, authenticate, and secure your account.
• Operate Score Picks, Arena, squads, wallets, and related features.
• Process payments, prevent fraud, and meet compliance obligations.
• Provide customer support and service notices.
• Improve product performance, reliability, and user experience.
• Enforce Terms, investigate abuse, and protect Platform integrity.
• Comply with legal, regulatory, and payment-partner requirements.

• Contract: to provide the services you request and administer your account.
• Legitimate interests: security, fraud prevention, product improvement, and service communications.
• Legal obligation: where we must retain or disclose information under applicable law.
• Consent: where required for optional features, marketing, or certain cookies/analytics.

We do not sell your personal information. We may share data with trusted processors and partners who help us operate Winovaa, including payment providers, cloud hosting, analytics (where enabled), identity/fraud tools, and customer support systems—under contractual confidentiality and security obligations.

We may also disclose information when required by law, court order, regulator, or to protect rights, safety, and Platform integrity.

We retain personal information only as long as needed for the purposes described above, including account administration, dispute resolution, fraud prevention, audit, and legal retention periods. When no longer required, we delete or anonymize data where feasible.

We use administrative, technical, and organizational measures designed to protect personal information against unauthorized access, loss, or misuse. No method of transmission or storage is completely secure; please use a strong unique password and protect your devices.

We use essential cookies and similar technologies for authentication, session security, and core functionality. Where we use optional analytics or preference tools, we will do so in accordance with applicable consent requirements. You can control cookies through your browser settings, noting that blocking essential cookies may impair Platform use.

Subject to applicable law, you may request to:

• Access the personal information we hold about you.
• Correct inaccurate or incomplete information.
• Delete information where we are not required to retain it.
• Object to or restrict certain processing.
• Withdraw consent where processing is consent-based.

Submit privacy requests via privacy@winovaa.com or support channels. We may need to verify your identity before fulfilling a request.

Winovaa is not directed to anyone under 18. We do not knowingly collect personal information from minors. If you believe a minor has provided data, contact us so we can investigate and delete it where appropriate.

Your information may be processed in Nigeria and in other countries where our service providers operate. Where data is transferred internationally, we take steps designed to provide appropriate safeguards consistent with applicable law.

We may update this Privacy Policy from time to time. The “Last updated” date will reflect revisions. Significant changes may also be communicated in-product or by email where appropriate.

For privacy questions or requests, contact privacy@winovaa.com. For general support, use support@winovaa.com.